Our Privacy policy

Effective October 1, 2020

We at APALA Group (“Company”, “we”, “us”, or “our”), care about your privacy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@apalagroup.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website apalagroup.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) and/or any of our services and related sales, marketing or events (we refer to them collectively in this privacy policy as the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted..

1. Information we collect

Personal information you disclose to us

In Short:  We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us and/or our services, when contacting us and/or participating in activities related to the Services.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the Services and/or features you use. The personal information we collect may include but is not limited to the following:

  • First name, last name, and/or nickname

  • Email addresses; business email

  • Business or company name

  • Details relating to service contract

  • Business, mailing, and billing address

  • Phone number

  • Other similar data

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

We may share information collected from the Site with Squarespace, our online store hosting provider, so that they can provide website services to us..

 

2. Use of your information

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  1. To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).

  2. To send administrative information to you. We may use your personal information to send you product, service, new features, and/or business information and/or information about changes to our Site, terms, conditions, and/or policies.

  3. Fulfill and manage your requests and/or service orders. We may use your information to fulfill and manage your requests, service orders, relevant documents, contracts, and/or payments made through the Services.

  4. To post testimonials. We may post testimonials about our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at info@apalagroup.com and be sure to include your name, testimonial location, and contact information.

  5. Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.

  6. To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

  7. To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

  8. To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual Obligations.

  9. To resolve disputes, respond to legal requests, and/or prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.                         

  10. To deliver services to the user. We may use your information to provide you with the requested service or other business activities as needed.

  11. To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

  12. For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

 

3. Information Sharing

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This website is also hosted by Squarespace, which separately collects data to run the Site.

We may process or share data based on the following legal basis:

  1. Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

  2. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  3. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  4. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  5. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. These include but is not limited to: website analytics, payment processing, data analysis, email delivery and analytics, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

 

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Squarespace Information Sharing

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 

4. Cookies & Other Tracking Technologies

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

 

5. Information retention

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary, how lang that is depends on several factors including, but is not limited to:

  • Why we collected your information (such as subscribing to a newsletter, contacting us for inquiries, etc.)

  • How old the information is

  • Whether we need to store it for a certain period of time as required or permitted by law (such as tax — 4 years for the IRS, accounting, or other legal requirements)

  • Whether we need it to protect your or ourselves

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

6. Information from minors

In Short:  We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@apalagroup.com.

 

7. Emails

In Short:  We may send emails to you as part of our business. and market research. You always have the ability to opt-out of these emails.

General emails

We will send emails to you as part of our business correspondence, which includes but is not limited to inquiries, Services, contracts, general business information, administration, and security.

We are customer-focused and would like to hear your thoughts. We may contact you for market research purposes, which is always optional. It is up to you if you would like to participate in our research.

Service activity

We may email you with messages about your Services being rendered , that will be rendered, or have been rendered. For example, we may email you to tell you that:

  • You’ve contacted us through one of our Site forms

  • A Customer Service Account has been created, updated, or deleted

  • You’ve order or paid for a Service

It’s not possible to unsubscribe from these messages. We may share your contact information with a third-party partner, website, software, and/or email service,in order for them to send these emails to you on our behalf.

Newsletters, updates, and marketing emails

We may send you news and updates about our insights, general business, and Services. We may also send marketing emails. You can unsubscribe from these emails by clicking the link at the bottom of the email and/or emailing us at info@apalagroup.com. We may share your contact information with third-party providers we use for email marketing services, so they can send these emails on our behalf.

 

8. Your privacy rights

In Short:  You may review, change, or terminate your personal information you have provided to us at any time.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you contact us through any of the contact forms on the Site

  • Contacting us at info@apalagroup.com or through this form.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Third-Parties

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

EEA

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Cookies and similar technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

 

9. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

 

10. California Residents

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

 

11. Your Information Security

In short: We try to keep the information you provide to us secure.

We use third-party administrative and technical security measures provided to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

12. Updates to this policy

In Short:  Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

13. Contacting us about this policy

If you have questions or comments about this policy, you may email us at info@apalagroup.com.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.

This privacy policy was created using Termly’s Privacy Policy Generator and Squarespace.